Strategy
Clarify where the business is headed, what to prioritise, and the next right decision - without the noise.
Coaching
Empowering you to make decisions that transform your business
One-to-one and group coaching with Heather Black or a Supermums AI Business Consultant in your geographical area - giving your business the capability to run without you, or scale with you. We work across strategy, process, performance measures, tech solutions, team, optimisation and work-life balance.
What we focus on
Seven pillars for a business that can run without you
Coaching is about empowering you to make the right decisions at the right time - so your business becomes capable of running without you, or scaling with you. Every session is shaped around where you are now and what needs to shift next.
Process
Map and simplify the workflows that make your business repeatable, from lead to delivery and beyond.
Performance measures
Set KPIs and benchmarks that tell you what's working, what needs fixing, and when to scale.
Tech solutions
Choose, connect and optimise the tools that save time, serve clients and support your growth.
Team
Decide when to hire, outsource or delegate, and build a team structure that fits your business and life.
Optimisation
Streamline what you already have, cut wasted effort, and make the whole business run more smoothly.
Work / life balance
Design a business that supports the life you want, with boundaries, energy and sustainability built in.
Transform and scale
Starting out, scaling up, or preparing to step back. Coaching gives you the clarity and confidence to make decisions that transform your business - and build a model that can run without you.
How coaching works
From where you are now to a business that works for you
Heather has built 5 businesses across beauty, training, coaching, recruitment, professional consultancy and property - while raising a family. Her coaching is direct, actionable and focused on empowering you to make decisions that transform your business and give it the capability to run without you or scale. In geographical areas, coaching may also be delivered by a Supermums AI Business Consultant trained in Heather's approach and framework.
- We start with where you are and what is keeping you stuck.
- We map the priority across strategy, process, performance, tech, team, optimisation and balance.
- You leave with a clear decision and next step, not just a conversation.
Tech solutions
Heather and our AI Business Consultants have overseen tech implementations for 350+ clients
Technology is one of the seven pillars - and it is often where businesses get stuck. Heather and our AI Business Consultants bring hands-on experience from Salesforce implementations to websites, LMS platforms, email automation and AI tools. They know what good looks like, how to spot the gaps before they become expensive, and how to translate tech into a clear commercial decision.
- Choose the right stack for your stage and budget.
- Map workflows so your website, CRM, email and automation connect cleanly.
- Define processes, SOPs and KPIs that your team can follow.
350+
tech implementations overseen
5
businesses built by Heather
25+
years in business support
4
one-to-one clients per month
Pricing & availability
One-to-one coaching
£1,000 + VAT per month
Monthly ongoing retainer for 4 one-to-one sessions
Private coaching is charged separately and is not included in any membership tier. Members receive preferential rates.
Available to Hub members and to business owners outside the Hub, in person or online, delivered by Heather or a Supermums AI Business Consultant in your geographical area.
One month's notice. Subject to consultant availability in your area; Heather personally takes on up to 4 one-to-one clients a month.
Pricing & availability
Group coaching - Superpower Hours
£500 + VAT per month
Monthly rolling retainer - access up to 4 coaching sessions a month
Join a focused group of fellow business owners for practical coaching, real business value and tangible ideas you can put into action straight away. Superpower Hours may be hosted by Heather or a Supermums AI Business Consultant in your geographical area.
Join any time subject to availability - numbers are capped so everyone gets real value.
One month's notice. Ongoing support between sessions in a dedicated Power Hour WhatsApp group.
Credentials
Heather's approach is backed by real qualifications
NLP Practitioner
Business Coaching Certified
Qualified Business Analyst
Change Management Practitioner